• We as an organization will constantly aim at leadership in the hospitality industry by serving our valued guests in an understanding manner, focus on anticipating our guests needs, constantly designing and delivering products and services which exceed their expectations. We as an organisation will always demonstrate utmost care for our valued customers by having a uncompromising attitude towards their safety, security, attending with patience in detail with distinctive excellence, warmth and genuine concern.

• We see us as an organisation which works towards about pushing the limit of what is currently possible and raising the standard each time. Dream big with our ideas and work hard towards executing them to perfection.

• To be an organisation which constantly uphold the fundamental values of striving for innovation towards efficiency and excellence in our services to our customers, thus contributing towards success of our customers.

• As an organisation uphold the fundamental value of trust and responsibility in all our relationships.

• To be a lean and responsive organization where empowered decision making is encouraged at each level and which accepts as well as adapts to change constantly. It is committed and responsive to its guests and their stakeholders.

• To be a team with multi skilled workforce, which consists members who believe in the principle of team play, where each have pride of ownership, determination to turn organizational vision into reality. Where each team member considers self as the brand ambassador of the organisation.

• Ensure that as an organization, its people are nurtured through a continuous process of learning as well as skill improvement, besides being encouraged to develop new skill sets and take up new challenging roles

• To be an organisation where each member is respected equally, heard, encouraged to participate in organisation’s decision making and encouraged to do their best.

• As an organisation we aim to have a diverse workforce which has been exposed to different cultures, problems, situations and thus is encouraged to use its experiences to make empowered organisational decisions at all levels.

• To be an organization which is conscious as well as committed of its role in the community, supporting social needs and ensuring employment from within the local community.

• As an organization be fully is committed to the environment protection, use of natural products and recycling items thus ensuring proper use of precious natural resources.